RemoteSpark

Holographic worker support platform

remote worker support with holographic precision

What is RemoteSpark


A cutting edge worker support platform that brings holographic AR visualization through the Microsoft HoloLens to the field or job-site for help troubleshooting, inspecting or repairing objects from experts situated in offices or offsite which features:

Live Video+Voice feed from onsite workers wearing HoloLens to an expert’s tablet or PC

Holographic ink annotation from the expert’s tablet/PC directly into the field of view of the HoloLens headset

Image capture + drawing for more detailed instruction sharing

*Full detailed feature list is visible below

Why RemoteSpark


Minimize equipment downtime by giving generalists on the job-site the expertise they need from centrally located subject matter experts and engineers, without the need for them to travel or use outdated video conferencing software to assist

Limit travel for experts and engineers who, all too often have to be flown in for brief troubleshooting, inspection or repair sessions

Hands free system for workers on the ground using a HoloLens. RemoteSpark is head-mounted and operated by voice + gesture

Centralize experts in strategic support centres

 

Discover true interactivity between support centres and your skilled workforce on the shop floor or any remote site. RemoteSpark brings expert support from any location to workers on job-sites for equipment support and execution of critical tasks.

RemoteSpark Agent
Assistance from Windows 10 devices

Experts using Windows 10 tablets or PCs can guide technicians and operators equipped with HoloLens through the task they require assistance with. Our Agent software seamlessly connects these 2D screen devices with the HoloLens in holographic 3D, making for a unique, collaborative experience.

Video & Audio Sharing
Connection between experts and technicians

Keep your team connected, from office to the jobsite – expert to technician. Stay connected in real time with 2-way audio and video sharing on RemoteSpark. The HoloLens’ built in camera and microphone allow RemoteSpark field users to share high definition video and audio with their support teams.

HoloPointer
FOCUS IN ON THE RIGHT POINT

RemoteSpark allows users of the Agent portal to point, draw on and circle objects on the live video feed from their tablet or PC and have it appear in front of the field operator's eyes. HoloPointer features our Ghost Ink technology, which means the marked-up area fades away shortly after the drawing is made, clearing up the HoloLens' line of sight for the next steps.

IMAGE CAPTURE + ANNOTATION
SEAMLESSLY SHARE IMAGES BETWEEN DEVICES

RemoteSpark’s shared image portal allows users on either side of the connection to capture and share an image from the live video feed. This then allows the guide or expert to draw on, highlight and re-share the image to be used as a precise visual guide by the worker. The image can also be saved for review and progress tracking.

LOW BANDWIDTH NEEDS
BUILT TO WORK WITH SLOW NETWORK CONNECTIVITY

We know that many remote worksites don’t have access to high speed internet and cell tower connectivity, so RemoteSpark is designed to stay connected even at slower speeds. While video sharing may drop with limited network connectivity, audio and image capture & sharing are meant to function even when connection speeds are slow.

SECURITY
MADE TO MEET TODAY'S SECURITY REQUIREMENTS

RemoteSpark is first and foremost built to meet the highest standards of security. Audio and video feeds are encrypted from point to point. All user authentication is completed with the latest SSL/TLS encryption.