Join us at Kognitiv Spark as we pioneer the Remote Holographic Customer Success role, revolutionizing industrial troubleshooting and maintenance support. Our team is dedicated to integrating advanced holographic technology, like RemoteSpark, into industrial settings to empower workers with 3D content and expert support wherever they are. Embrace this transformative career path where technical expertise meets customer service excellence, enabling industries to thrive through reduced downtime, cost-effective solutions, and real-time virtual support. Explore our current openings and take your place at the forefront of the mixed reality revolution.

RemoteSpark has evolved from a mixed reality tool for real-time troubleshooting assistance into a comprehensive platform empowering frontline workers with digital assets and support features. RemoteSpark 2.0 introduced capabilities like 3D animations, holographic menus, and expert video calls, enhancing worker autonomy. The upcoming RemoteSpark 2.1 will further extend its reach by integrating real-time, machine-generated data, offering APIs for IoT sensor displays, AI inspection integrations, automated content publishing, and a telemetry dashboard. These advancements aim to provide seamless, dynamic assistance, revolutionizing frontline operations.

At Kognitiv Spark, we prioritize the development of resilient and field-tested systems as a core aspect of every feature in our performance support tool, RemoteSpark™. Our commitment lies in creating a Mixed Reality solution that excels in the toughest and harshest environments worldwide by minimizing our reliance on bandwidth and cloud computing. Here's an overview of how we achieve this goal.